Refund policy

Welcome to Saphira Boutique. We appreciate your support and want you to love every purchase. Please review our return policy below.

RETURNS & EXCHANGES

We accept returns for store credit or exchange only within 14 days of the delivery date.
To be eligible for a return, items must be:

  • Unworn
  • Unwashed
  • Free of stains, odors, makeup, or damage
  • In original condition
  • With all original tags attached
  • Items that do not meet these requirements may be refused.

FINAL SALE ITEMS

The following items are FINAL SALE and cannot be returned or exchanged:

  • Sale or discounted items
  • Bodysuits
  • Swimwear
  • Jewelry
  • Accessories
  • Gift cards

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
We recommend using a trackable shipping service, as Saphira Boutique is not responsible for lost return packages.

DAMAGED OR INCORRECT ITEMS

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please email us at:
Email: info@saphiraboutiques.com
Include:

  • Your order number
  • Photos of the item
  • Photos of the packaging

PROCESSING TIME

Please allow 3–5 business days after your return is received and inspected for your store credit or exchange to be processed.
Store credit will be issued via email in the form of a digital gift card.

ORDER CANCELLATIONS

Orders cannot be canceled once they have been processed or shipped.

CONTACT US

For any questions regarding your return, please contact us at:
Email: info@saphiraboutiques.com
Thank you for shopping with Saphira Boutique.